Service Businesses

Virtual Private Network Helps Vending Machine Company Lower Costs, Improve Performance

“Kenny was great to work with. We’re not IT people so we really appreciate that Kenny did all of the ground work researching our situation, coordinating with our accounting software vendor, and explaining our options in layman’s terms.”

Billy Extine, Vendworks

Installing a new network is never a cheap or easy task. So when Vendworks Division Manager Billy Extine needed to migrate from his old AS400 platform to a Windows-based network connecting 2 remote offices, he immediately called NetBase for help.

“We decided to move to a new accounting package that required a Windows-based platform,” says Billy, “We know our business very well but we certainly aren’t IT experts. That’s why we called in Kenny at NetBase to figure out how we could upgrade the network as quickly and inexpensively as possible.”

New VPN Provides Secure Communications Faster And At A Fraction Of The Cost

Prior to the network upgrade, Vendworks used a WAN (wide area network) with leased lines to connect their 3 office locations. Although these dedicated lines were secure and reliable, they were incredibly expensive to maintain. That’s why Kenny Lance, CEO of NetBase, recommended they install a VPN (Virtual Private Network). “Until fairly recently, the only secure way to connect remote offices was through dedicated leased lines. Now, thanks to major advancements in technology and security, companies with multiple locations can utilize the Internet and significantly lower the costs of connecting multiple, remote offices and workers.”

How A VPN Works

A VPN is simply a private network that uses the Internet (a public network) as a backbone to connect remote sites or users together. In addition to saving money on dedicated lines, it is far easier to add new locations and users with a VPN. In fact, scalability is a major advantage; unlike leased lines where the cost increases in proportion to the distances involved, the geographic distance between offices matters little in a VPN.

“A VPN is by far the least expensive way to build a wide area network,” says Kenny, “leased lines are incredibly expensive and Vendworks’ new VPN is saving them a lot of money.”

The Difference Is “Night and Day”

“The difference in our network is night and day,” says Billy. “Prior to the upgrade, our workstations were having memory problems, our e-mail wasn’t working, and we were experiencing a lot of downtime. That’s all changed now and getting work done is a lot easier,” he continued.

“Kenny was great to work with. We’re not IT people so we really appreciate that Kenny did all of the ground work researching our situation, coordinating with our accounting software vendor, and explaining our options in layman’s terms. It was obvious that he wasn’t trying to squeeze every dime out of us. He presented several alternative solutions and was very up front about what the costs would be,” says Billy.

“Most importantly, they fixed problems on the spot; not 8 or 9 times later. They were incredibly responsive, professional, and kept every promise they made to us. They were absolutely great to work with and I highly recommend them to anyone,” Billy concluded.

Could A VPN Be The Solution You’ve Been Looking For?

If you have a company with multiple locations and want to lower your connection costs, give us a call. With zero sales pressure, we’ll review your current situation and determine if a VPN is right for your company.

Want to learn how NetBase can help your service business? Call Kenny Lance at 601-264-1606 ext 101.